Cue turns scattered social comments and messages into organized work. It started as an internal tool for a client whose team needed a clearer way to see what needed attention and respond faster.
Checking every platform separately means urgent complaints can get buried under routine questions and spam. Cue is being built to bring that activity into one inbox, so your team spends less time sorting messages and more time helping the people behind them.
Cue uses AI to identify what someone wants, judge the urgency, and suggest a next step. A damaged-order complaint might need a reply from support. A purchase question needs an answer. A partnership request needs the right person's attention. Cue can draft a response for review, while your team decides what to edit, approve, or dismiss.
The open-source demo lets you try this workflow with simulated activity from Instagram, TikTok, X, Facebook, and YouTube. It records your decisions inside Cue without publishing replies to social accounts.